G-C35H3Z6G6E
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PRIVACY STATEMENT

Robyn is committed to managing personal information in accordance with the Privacy Act 2020.

1.0 Collection of personal information

 

1.01

I only collect personal information from you to:

  • deliver courageous conversations services, leadership development, workplace mediation and dispute resolution, difficult conversation and conflict management training, facilitation, advisory support, and coaching

  • improve service delivery and performance management through business analysis, process improvement, and marketing.

 

1.02

Personal information may include:

  • Your name

  • Your contact details

  • Information about our interactions

  • Details about your dispute or conflict.

 

1.03

Personal information may include information that you have provided to CCNZ, information that others have provided to CCNZ with your consent and information that has been collected from a publicly available source.

 

2.0 Sharing of personal information

 

2.01

I do not share your personal information with other organisations or anyone else unless any of the following applies:

  • You have consented

  • It is required or authorised by the Privacy Act 2020 or by any other law

  • It will prevent or lessen a serious and imminent threat to public health or safety or to somebody's life or health

  • The information is to be used in a way that will not identify you; or it is to be used for quality assurance, statistical or research purposes and will not be published in a way that will identify you.

 

3.0 Access to and/or correction of your personal information

 

3.01

You can ask me for a copy of your personal information at any time. I will be as open as I can with you but must also ensure I meet secrecy obligations.

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3.02

If you would like to ask for a copy of your personal information, or to have it corrected, please contact Robyn at robyn@courageousconversations.nz, or +64 (0)21 433344. Proof of identity will be required before personal information is released or corrected.

 

4.0 Storage of your personal information

 

I keep people's personal information for as long as necessary to fulfil the purposes for collection outlined in 1.01.

 

5.0 Personal information storage

 

I store all  data (including your personal information) on a secure cloud platform, and I use Microsoft Office 365, Google, and Mailer Lite applications. I protect data with reasonable technical and process controls.

 

6.0 Website practices

 

6.01

I use website cookies solely to enhance your user experience. I do not use cookies or social media pixels to collect personal information.

 

6.02

I use Mailer Lite to collect personal information for website subscribers. This personal information is limited to:

  • Subscriber-entered name

  • Subscriber-entered contact email

  • Information about how the subscriber interacts with my website.

 

6.03

I use Google Analytics to create summary statistics that allow me to assess the number of visitors to different sections of the website, identify what information is of most and least interest, monitor system performance, and help me make our website more useful to visitors. To do this, Google Analytics collects and stores the following data when you visit the website:

  • Your service address (IP address)

  • The date, time, and duration of your visit to our website

  • The pages you accessed and the documents you downloaded

  • The type of browser you used.

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