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NEWS AND VIEWS

Inviting you into the conversation

Thought-provoking and informative blogs, videos, podcasts all about
how to have effective difficult conversations and to manage personal conflicts well.

INFLUENCE AND PERSUASION:
THE CRUCIAL DISTINCTION IN
DIFFICULT CONVERSATIONS

September 21, 2020

Robyn discusses the difference between influence and persuasion, and argues that understanding the difference is crucial when it comes to having a difficult conversation or managing a conflict.

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Gannet about to have a courageous conversation

HOW TO CREATE IN A TIME OF CRISIS

August 6, 2020

"Coming up with the necessary state of mind for creativity while we're all dealing with Covid-19 is no easy task. However, Robyn Hill has discovered a strategy that works."

NZ Business

HOW ABOUT A NEW TYPE OF BUBBLE?

July, 2020

Pondering the idea of a new type of protective bubble – a ‘courageous conversation’  bubble as opposed to a ‘health’ bubble. Bubbles which are purposefully established to enable individuals (or teams) to safely prepare for, rehearse, and debrief after difficult conversations.

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COURAGEOUS CONVERSATIONS:  
THE CHALLENGE FOR NEW ZEALAND’S LEADERS

June 11, 2020

It won’t come as any surprise to you that some of New Zealand’s social interaction norms don’t work in our favour when it comes to engaging in difficult conversations.  Robyn shares seven tips for Kiwi leaders embarking on difficult conversations.