Courageous Conversations NZ®
TESTIMONIALS
Word on the Street
ANITA FRAZER
Head of Compliance Services, Financial Markets Authority
Hi Robyn – just wanted to thank you for the recent Courageous Conversations course you ran for my team. I can’t thank you enough for enabling us to undertake this training online, especially as I had team members in Auckland, Wellington, Queenstown and others working from home.
The feedback from my team was very positive – they found your presentation technique to be fun, informal and very engaging. They also commented that the course was a great mix of theory and practical involvement. There were lots of opportunities to ask questions and it was very thought provoking.
You will be hearing from us again!
EVA HALL
Graduate Engineer and member of the Wāhine Kotahitanga Leadership Team, Downer
Thank you so much for all the work you have put into preparing and presenting our workshops! The content was well selected and delivered - just what the wāhine within Downer needed. It has been a pleasure working with you and I also hope we can use your talent again heading into the future!
HEATHER RURU
Whakatōhea, Ngāi Tai ki Tōrere, Te-Aitanga-a-Māhaki
Tarahitī - Te Whare Tikanga Māori, Te Whānau Tupu Ngātahi
Robyn provided expertise and strategies to ensure that our decision-making discussions were productive and positive at a pivotal time for our organisation. Her focus prior to the hui and preparations meant she understood our ways of doing and being and therefore was able to facilitate the hui authentically.
We have received excellent feedback from representatives and trustees, including comments about feeling comfortable engaging in robust conversations or debate knowing that Robyn is skilled in progressing those discussions positively.
I look forward to working with Robyn again - kāore e arikarika ngā mihi mōna i whakahaere i ngā whakawhiti kōrero ahakoa te taumaha.
ROSA ARMSTRONG
People Lead, Retirement Commission
All our employees participated in Robyn’s courageous conversations training and the feedback across the board was really positive. Our employees enjoyed the practical nature of the training, specifically the relevant examples used throughout and the opportunity to participate in role plays.
Robyn’s facilitation style is clear, well-paced, approachable and engaging. Robyn is also very easy to work with, often going above and beyond what was initially requested/agreed. We look forward to continuing our courageous conversations journey with Robyn!
KEN MITCHELL
Organisational Development Manager, Parliamentary Service
We needed an expert on leader conversations and approaches focussing on leading inclusively and giving feedback and coaching for our people leader forum. Robyn was able to deliver a masterclass for our cohort of 60 experienced leaders which engaged them by drawing on their own experiences and expertise, and inviting them on a learning journey with her.
Robyn’s style is engaging, warm and genuine which created a safe space for our leaders to share and learn from each other. Robyn’s knowledge, expertise and competence is immediately evident, and through her style (and smile!) she is able to credibly offer approaches, frameworks and tools which leaders are comfortable experimenting with and adopting. Her client responsiveness and adaptability is a real strength – we’re looking forward to working with her again soon.
KATIE BRENNAN, AMY PENKETH, AIMEE MACDONALD
Group Support Officers, New Zealand Land Search and Rescue
Robyn’s Courageous Conversation workshops were great and provided fantastic learnings and resources for us to use in our work, and all aspects of life! Robyn was great at understanding our line of work with volunteers, and was adaptable to our requests of what to cover. Robyn provided a good mix of theory and practical elements and really tested the thinking and practicality of how the conversations would be applied in real situations, and how they would be adapted to suit different communication styles and personalities. Would hugely recommend Robyn to anyone wanting to further their communication skills in any situation! Thanks again for all of your help and work.
WAYNE GRIBBLE
Statuatory Intervention Provider (Schools)
Thank you again for your professional approach to last week’s workshops. I got so much out of these two days and thoroughly enjoyed your approach, knowledge, and understanding of our unique industry.
You have an incredible way of connecting with your audience and engender participation through your relaxed yet purposeful style. I have come away with tools that I know will help me in my work.
LUCY BOOMER
People & Organisational Development Manager, Mental Health Foundation of New Zealand
Robyn has been awesome to work with, she is extremely personable and responsive. Robyn listened to me and was able to help unpack my needs to turn it into a really practical Courageous Conversations and Assertive Communication workshop for the Mental Health Foundation. I will work with Robyn in the future and would highly recommend you to do so to!
JAN EGGLETON
Director, Hardcases
I am always happy to refer my clients to Robyn at Courageous Conversations NZ. In both her difficult conversation and conflict management coaching Robyn offers empathy, encouragement, reality checking and flexibility. She role models impressive courage and integrity, ensures that her client’s opinions are valued and honoured, and openly shares her extensive knowledge and effective strategies. My clients are in good hands!
KELLY FLINKENBERG
HR Manager, WellingtonNZ
Robyn from Courageous Conversations NZ moved a number of face to face workshop onto a Zoom platform during the COVID 19 lockdown period for WellingtonNZ. I attended some of these sessions and they provided a truly invaluable learning experience for me. I learnt so much from these interactive sessions which delivered great tools and frameworks for having courageous conversations. Plus allowed participants to practice conversation techniques, get feedback and explore the courses content is a safe setting.
Robyn is a great presenter who delivered a fit for purpose workshop that received great feedback from participants, whilst using an online platform for delivery– thanks Robyn
TIM OUGHTON
Former School Principal, Commissioner
Robyn provided a thoroughly prepared and engaging one-day workshop for the staff at Blenheim School. All staff commented on how much they enjoyed the day and how easily Robyn connected with everybody. The content of the day suited our needs perfectly.
MICHAEL O'BRIEN
Regional Lead - Northern, New Zealand School Trustees Association
Thank you for yesterday’s insightful workshop. I really appreciated your flexibility and how you shaped the presentation to our specific needs. You shone a light on the tools Advisers unknowingly regularly use, the steps they could follow when supporting a client and the hieroglyphics they could consider when encountering stuck behaviours. Lastly, the Advisers free & frank reflection at the close of the session, illustrated that they genuinely enjoyed the opportunity to grow their understanding of the topic. Thus, a worthwhile and valuable session for all, so thank you again.
JAMIE TONG & JOE HITCHCOCK
LEAP Leadership Programme Founders
LEAP Leadership is a development programme aimed at providing emerging leaders with the skills they need to succeed in their role. The programme is broad and covers many different aspects of leadership. Our programme participants were very keen to develop their ability to deal with difficult interpersonal situations and have challenging conversations and we were delighted with how Robyn delivered in this space. The pre-session assessment and the session itself resonated with the participants, and everyone indicated an increased level of confidence to deal with trick situations as a result of the concepts and tools Robyn presented. We look forward to engaging Robyn again for future LEAP Leadership programmes.